KlaroTaxGet in touch.
Questions about your account, your records or how KlaroTax works? Write to us and we will point you the right way.
Email us
hello@klarotax.netOur official address for support, account questions, billing and refund requests, and practice enquiries. We read every message and reply as soon as we can. We do not yet publish a fixed reply time.
Help us help you faster
- The email address on your KlaroTax account, so we can find it.
- What you were doing and what you expected to see.
- The support reference shown with your result, if a figure looks wrong. It helps us trace how that figure was produced.
- A screenshot, if it helps. Cover anything you do not want us to see.
Keep your details safe
Do not send passwords, one-time codes or card numbers by email or on social media. We will not ask for them.
We can explain how KlaroTax works. We cannot give personal tax advice by email. For that, speak to a qualified tax professional.
Choose the route that fits
Account and how-to questions
Stuck on an upload, a review step or what a screen means? Check the FAQ first, then write to us.
Email about thisBilling, renewal and refunds
Paid billing opens shortly after launch, and nothing is charged until it does. Payment, renewal and refund terms are in Terms, Section 6.
Email about thisYour data and privacy
Our Privacy Policy explains what we process and how to use your data rights. To make a request, write to us.
Email about thisPractices and partnerships
A dedicated multi-client workspace is in development and is not part of the current offer. Tell us what you need.
Email about thisFollow KlaroTax
News and product updates. For anything about your account or your figures, email us. Do not share account details in public comments or direct messages.
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Understand where you stand.
Create your account and bring your first records together.